Tuesday, 10 September 2013

I don't know what I'm actually doing!!

 So back to school time was quickly approaching, for most people anyway. Not me. My son is too young to begin school just yet. Although he really thought he was starting school, and it took us a long time to convince him that he was starting next year, not this year. And also there was a period where we had to assure him no matter how much he said it, he was in fact 4 not 5 years of age.
 I decided to go on line to the District 2 website and fine the information about enrolling your child in school. I have faint memories of my sister not realizing you had to do it like a year in advance and rushing to the school a week before it was about to start and trying to get my neice a spot. I, like my sister, am also lacking in the school registration ESP other parents seem to have acquired over the years. So in being me and trying to be prepared well in advance!
Yes, I have begun my Christmas shopping already, thanks for asking!
 
 I begin searching the website, and I cannot find the detailed information on when or how to register, I do eventually find a registration form however, so I fill it out and send it in.
 I get a call about a week later from the school asking me to bring in his vaccination card, and honestly, although I should have thought about it a bit more, the only thought that went through my head was, "I have a year to get it in. Plenty of time!"
 So the day after kindergarten begins I come home and there is another message on my phone saying my son missed orientation, and they were wondering where he was.
 I called back and left a message explaining the error and appologizing. And thought that was that.
 Yesterday my husband who was home sick calls and tells me the school just called. Not only that, they called my parents house as well as they were listed as the emergency contact.
 I call the woman back and explain the error, and tell her I left a message last week and I guess she didn't get it and she says "No. I got your message."
 Which confused me as to why I was now having this conversation with her, but here we are just the same.
 So I explain that my son really wanted to begin school and was heart broken when he couldn't this year, so I ask "Can I just bring him tomorrow and he can start now."
 Honestly I have been saving money for a tattoo and I would have gone out last night and bought him all his supplies with that money!
 She said she was unsure, put me on hold, I assume asked someone, and came back and said no. I thought to myself, "His age has not changed in the last hour. If I hadn't said anything you would have taken him without question, so why can't he start now?" But kept my mouth shut and ended the very confusing conversation.
 What can I say, I am the queen at first impressions!
 
 

Friday, 19 July 2013

The customer may not always be right, but they aren't morons!

So once upon a time, the motto of pretty much evey company was "The customer is always right!" The issue with this is known by anyone who has ever worked in any company where they have had to deal with customers. Customers, are sometimes wrong, and they took this motto and felt it gave them license to be obnoxious assholes!
The motto itself has fallen to the wayside. However, now I feel that allot of times we are being met with customer service representatives treating their customers like morons when the customer tries to get fair service.
Yesterday I went into a store to purchase clothes for my son. They had shorts on super cheap and I had a coupon on my phone for an additional 20% off. So I was stocking up on a few summer items for next year. I picked out 3 pairs of shorts and a t-shirt and went to the cash. As soon as she began ringing me in I had the coupon up on my phone and showed it to her. When the cost came up I thought it seemed a bit high, but paid and left. My husband also commented it seemed high, and I took out the receipt and noticed they didn't give me the 20% off. I went back in and a different woman assisted me. I told her I had the coupon on my phone, but the discount wasn't taken off. She looked, said it wasn't then said "You have to actually show her the coupon before she rings it in you know."
I looked at her and said "I did."
Then the other girl turned around and said "It's my fault, she showed it to me, I forgot to add it."
I appreciated the other girl letting this woman know I had in fact showed it to her, but I couldn't believe that she immediately assumed I was just so stupid that I was in the wrong.
People really need to learn about customer service. It seems like no one cares about putting pride into their work anymore. Maybe she was just having a bad day, I'm not sure. I wasn't rude about it, I just went back and asked if I could get my discount, I was surprised by the reaction by the woman that served me.

Saturday, 29 June 2013

yup...

Yesterday while at work I see a post from the SPCA saying they got 11 cats in their first 20 minutes of being open. So I decided that since it was payday that Darby and I would bring them some cat food. I pick Darby up from daycare and we go to the grocery store and I bought about $30 worth of cat food and some bleach and went brought it to the shelter. Darby walked  in carrying a bag full of food and a worker ,looked at us and said "Just put it in the corner." So we looked at the animals and left, Darby is now begging me for a kitty. We have a cat named Banshee, but Banshee sleeps with me in the bed, and Darby wants a kitty of his own that will sleep in his bed. He told me he would bathe it everyday and it could wear his Spiderman jammies.
So we come home to dog pee on the floor. I clean it, only after Darby steps in it, and we continue with our night. I remember there was a sale at a store and last night was the last night of the sale. I wanted to get some clothes for my son for fall so I asked him to come with me so he could pick out what he wanted. He chose a shirt with kitties on it, a skateboarding skeleton, and a Shark polo shirt. He was running around and playing, which makes it hard to too around, but I found what I wanted. A sweater, a t-shirt and some old lady earrings and we went to the cash. In the line my 4 year old sees some car toys. I ask him to put them back and when I go up to pay the tears begin. Then something completely out of character. He hit me, kicked me and attempted to bite me. This is new. I have never seen him act like this. So we are making our way out, he's crying and screaming because he wants me to buy him a toy. I refuse and we are at the doors and a man comes over, grabs my sons hands pulls them off the door, puts his hand on his back and shoves him and says "I'm closing this, it's time for you to go." I stood there in shock as the jerk shakes his head and throws his hands in the air and marches away. I get to the car, wrestle my son into his seat, also something very new, and call my husband and tell him what just happened. Within minutes he's at the store.The man in question was the store manager on duty. While my husband is inside dealing with him, I am in my car on the phone with head office.
Last night I barely slept. Mostly do to my dog's thunder anxiety, and my neighbor who desperately needs a new muffler idling his car for an hour.
Today I woke up unbelievably cranky.
I'm PMSing and it happens unfortunately!
Eventually I calmed down, took a nap, and we went to see a movie at the theater.
20 minutes until the end of the movie, the movie theater popcorn I love met up with my IBS. I think I may have to stop eating my beloved popcorn. :(
The moral!
Don't leave the house. Just stay inside and hide! This is why I don't go anywhere!